Workplace Conflict Management


Organizer Catholic Institute of Business and Technology
Venue Catholic Institute of Business and Technology, Behind Ministry of Information/Adjacent the Teachers’/GNAT Hall, Adabraka, Accra
Start Date Jun 15, 2023
End Date Jun 17, 2023
Time 09:00 am
Fees GH¢ 1,550

Event Description

Business and Faith Development Centre

Catholic Institute of Business and Technology

The Managing Workplace Conflict short course will provide you with the skills to manage conflict appropriately for your audience. Conflict can occur in a variety of ways in the workplace; between two employees, among entire teams or between supervisors and the team members they manage. As difficult as the issue might seem in the moment, resolving team conflict is possible. This engaging course will help you develop your workplace management skills and grow yourself as a positive, responsible and effective employee.
In this course you’ll learn how to:
  • Identify the factors that result in workplace conflict and its effect on organisation;
  • Expand participants’ range of conflict management skills and develop their conflict intelligence;
  • Be assertive and use active listening in the face of conflict to resolve it;
  • Use coaching methods in a conflict situation; and
  • Understand the role of HR in conflict management.

How To Participate

  • Course fee covers the following: Training, Course Materials, Certificates, Snack and Lunch.
  • Payment should be made to Catholic Institute of Business and Technology, Number: UBA 00106750901503, Branch: Head Office 
  • Email:
  • Call: 0556642700
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