Job Description

• Conduct regular client audits focusing on vacancies, documentation, staff compliance, and alignment with HR policies.
• Ensure 100% of deployed employees have up-to-date employment records (contracts, Ghana card, SSNIT, bank etc.).
• Provide audit reports and recommendations to HR management and client representatives.
• Identify and correct inconsistencies identified during audits, such as missing documents and non-compliance with HR policies.
• Lead end-to-end replacement process for all vacancies at client end: source CVs, screen candidates, conduct initial screening of candidates, and schedule client interviews.
• Ensure vacancies are filled within the agreed time to prevent disruptions in client’s operations.
• Maintain an up-to-date database of qualified standby candidates for immediate deployment.
• Schedule and coordinate pre-screening and final interviews between shortlisted candidates and client representatives.
• Assist in onboarding new staff post-selection. Collect and submit full documentation in line with company policy.
• Guide new hires through the onboarding checklist and ensure all HR requirements (Ghana Card, SSNIT registration, bank account opening) are met before deployment.
• Provide recruitment and audit support to other clients when needed.
• Communicate regularly with client representatives to understand upcoming needs and maintain staffing continuity.
• Provide updates on recruitment and audit activities to management.
• Maintain updated trackers for client shops and other client staffing, replacements, and audit compliance.
• Prepare and submit weekly and monthly reports detailing recruitment status, audit findings, and action plans.

Required Skills or Experience

• Bachelor’s Degree or HND in Human Resource Management, Business Administration, or related field.
• Minimum 1-year experience in HR support, recruitment, or compliance roles.
• Basic screening and interviewing skills.
• Basic understanding of HR policies and audit procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, etc).
• Strong organizational, documentation, and time management skills.
• Ability to prioritize tasks effectively, multitask and meet tight deadlines.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive, resourceful, and able to work independently as well as part of a team.
• Problem-solving skills and a customer-service oriented approach.